![]() ![]() This full-service technology platform works with a table management system and guest feedback metrics in order to offer restaurant owners marketing data about their customers. In addition to online booking, Resy’s reservation apps (for customers and restaurateurs) interface with Resy OS. At the same time, Resy incorporates a number of value-added features not found on OpenTable. While OpenTable tries to cast as wide a net as possible, Resy limits itself to a selective number of high-volume and upmarket restaurants in large urban areas only. Customers can also add themselves to a waitlist or communicate via text message with the restaurant. It aims to streamline ticketing and waitlist management into the same system. It offers largely the same functionality, but focuses on a mobile app. Resy was the first major competitor for OpenTable. Offers few added features beyond reservations and marketing info.Has a much smaller network than some competitors, focused only on large cities.Features advanced feedback and customer relationship data.This makes its significantly higher pricing difficult to rationalize for restaurant owners. While OpenTable is a solid reservation system, it is mostly a standalone product, offering few other restaurant management features in addition to just online booking. Reservations added using their OpenTable Connect service jump up in price from $1 to $2.50 a piece. ![]() OpenTable also features point of sale system integration, though this too comes with an added cost. This privilege adds another $99 monthly fee on top of the already steep charges. This means they push certain “featured” restaurants to the top of the list when customers browse through their offerings. While it is fundamentally a basic reservation platform, OpenTable also curates its restaurants. On top of that, they also charge up to $199 per month, with additional fees for reservations booked through their restaurant reservation software (usually around $1-2). To get started with OpenTable, a restaurant owner must pay a hefty setup fee. What’s more, that expense is spread across three different charges. OpenTable has a broad reach, but with that reach comes significant expense. Since starting the first online booking service in 1998, it has grown into a major presence in the restaurant industry. OpenTable is quite well-known as the first big online reservation provider. High cost on at least three levels: setup fee, monthly fee, and per-reservation fee.Simply a reservation system: isn’t integrated with other offerings.A robust system with a wide reach and a solid reputation.Older and more established than other platforms.Let’s take a look at some of the top restaurant reservation systems available today, and compare how their pricing is reflected in their reservation management offerings. Still others have combined pricing or customizable pricing platforms. Others, especially those that offer integration with a suite of management tools, charge a monthly fee. Some companies charge a fee for each reservation placed, while others charge a one-time purchase price. Many different factors enter into your choice of table booking systems, and like everything in the restaurant industry, cost is a major factor in every decision. Where once there was just OpenTable, these days the restaurant reservation system options available to restaurant owners have grown quite a lot. Skip the article and turn takeaways into action by scheduling a call with our team.Įven though some diners still prefer to book tables over the phone, online reservations booking has become an integral part of the restaurant industry, and continues to grow every year. Yelp Reservations are included in the low monthly cost of Yelp Guest Manager, and is the most reasonable choice for most restaurateurs.Features and offerings vary between different systems, with some being app-based and minimalist, while others are integrated in a suite of management tools.Pricing varies considerably, with different companies charging a one-time purchase price, a monthly fee, per table reservation, or a combination of the three. ![]()
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